About Our Office

Phone Calls

When calling our office, we will transfer your call to the staff person best able to provide the answer to your questions or inquiries. When necessary, our staff will take a message to review with the doctor or PA and then will return your call as soon as possible. Often non-urgent calls will be answered at lunchtime or after hours, so please remember to give both work and home numbers.


Test Results

We will contact you with your test results either by telephone or mail as soon as they return to our office. If for any reason you have not heard from us within a week, please call the office so we can check on them for you.


When You Come For Your Appointment

Bring ALL of your medications in their original containers, including eye medications, nonprescription medications and vitamins you are currently taking.
  • Wear comfortable clothing
  • Please do arrive early
  • Remember your insurance information

Prescriptions

We are happy to refill prescriptions during your appointment. Should you need refills between appointments, please call us with the name and dose of the medication.


Fees and Insurance

We're making every effort to keep fees reasonable. Because billing, statements and processing of insurance claims are expensive and time consuming, you can help us contain costs by paying any co-payment or deductible when services are rendered.

If you are covered by managed care insurance and we are your PCP (Primary Care Physician), remember to call our office before you need a referral. We may need to see you first and if we are not notified in advance your insurance may not cover the referral.

Health care insurance covers some, but not all, of your treatment. Most plans include co-insurance, a deductible and other expenses, which must be paid by you. If you have insurance, we will bill your insurance from our office. Please bring your insurance card with you to assure you receive maximum benefits to which you are entitled.

If you have difficulty paying your bill, or if you have questions about your bill, please call our billing office at 664-7706.

Please notify our receptionist at the time of your visit if you have changed your insurance plan or your address and phone number, so we can update our records. RSS