Maine Coast Memorial Hospital is located at 50 Union Street in Ellsworth, Maine
Welcome to Coastal Health Center
Coastal Health Center, in Ellsworth, is a general internal medicine and pediatric practice that has been serving patients in Downeast Maine since 1992. Patient services include preventive health and chronic disease management for both adults and children, newborn care, office gynecology, cosmetic dermatology and more! Coastal Health Center also offers a comprehensive occupational health program for local businesses.
Our office is located at 37 Commerce Park in the new Ellsworth Business Park, Ellsworth, Maine. The office is open Monday through Friday, 8 AM to 4:30 PM. Patients are seen by appointment only. We pride ourselves on punctuality. Please plan to arrive several minutes before your appointment time. We realize the value of your time and will do everything possible to keep your waiting time to a minimum. In return, we ask that you email us or call ahead if you cannot keep your appointment, and be patient with us if emergencies interrupt our schedule.
E-MAILS, PHONE CALLS AND LAB RESULTS
Our prefered method of communication with patients for non-emergencies is via e-mail. When you contact our office with questions, our receptionist will refer you to the appropriate department. Frequently, medical questions can be handled most promptly by speaking with our nurse. She is qualified to either answer your questions, or get the information from the physician for you. Questions requiring a response will be handle as quickly as possible. It is our policy to notify patients of diagnostic test results if they are abnormal. We do this by e-mails, phone calls, letters, or verbally by the physician at your next appointment. If you have testing done and don’t hear back from us in a reasonable amount of time, please call us and let us know.
It is vitally important that we know what medications you are taking through this office or through another physician. Please plan to bring your medications with you to your office appointments. Please also alert us if any of them are changed.Prescription medications can be refilled by computer by giving us the pharmacy name, medication name and prescription number. Controlled drugs such as narcotics will need written prescriptions, and will not be refilled on the weekend. Please anticipate your needs and take care of this during the week. Our computerized prescription system allows us to fax prescriptions to most pharmacies.
CANCELLATION / NO SHOW POLICY
Coastal Health Center honors our medical relationship with you and in order for this to be a positive experience for us both, we ask that you be here for your reserved time with us. We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book. If an appointment is not cancelled at least 24 hours in advance you will be charged a fee; this will not be covered by your insurance company.
We encourage you to let us know if we are not fully serving your needs. Your are important to us and we welcome your input.