Survey
Question
Apr-Jun 2008 |
EWD |
EFP |
EIM |
FBO |
MCHS |
OTO |
PEDS |
SWH |
Ease of scheduling your
appointment? |
|
94.4 |
86.0 |
89.1 |
86.7 |
87.5 |
95.0 |
92.5 |
89.6 |
| |
Our promptness in returning
your phone calls? |
|
88.0 |
85.6 |
85.3 |
90.2 |
93.2 |
92.2 |
80.6 |
84.1 |
| |
Comfort and pleasantness of
the waiting area? |
|
89.8 |
89.0 |
91.2 |
86.0 |
94.1 |
89.7 |
82.5 |
94.2 |
| |
Comfort and pleasantness of
the exam room? |
|
87.5 |
85.5 |
86.4 |
88.2 |
88.2 |
89.1 |
82.5 |
92.3 |
| |
Concern the nurse/assistant
showed for your problem? |
|
92.2 |
91.1 |
94.5 |
86.4 |
94.1 |
91.3 |
86.1 |
98.1 |
| |
Explanations the care
provider gave you about your problem or condition? |
|
93.8 |
94.1 |
93.0 |
95.5 |
95.8 |
92.6 |
87.5 |
98.1 |
| |
Concern the care provider
showed for your questions or worries? |
|
95.7 |
94.8 |
91.4 |
93.2 |
94.1 |
92.6 |
87.5 |
98.1 |
| |
Care provider's efforts to
include you in decisions about your treatment? |
|
95.4 |
95.1 |
90.6 |
95.3 |
93.1 |
91.9 |
90.0 |
96.2 |
| |
Information the care
provider gave you about medications? |
|
92.7 |
93.0 |
88.8 |
94.2 |
93.8 |
88.3 |
77.5 |
94.2 |
| |
Degree to which care
provider talked with you using words you could
understand? |
|
94.0 |
95.8 |
91.9 |
96.1 |
95.8 |
92.1 |
80.0 |
100.0 |
| |
Amount of time the care
provider spent with you? |
|
92.9 |
90.1 |
89.8 |
89.8 |
93.1 |
89.4 |
80.0 |
96.2 |
| |
Convenience of office hours? |
|
92.9 |
87.5 |
87.5 |
85.3 |
94.1 |
91.7 |
90.0 |
90.4 |
| |
Sensitivity to your needs? |
|
92.2 |
88.4 |
88.3 |
84.6 |
94.1 |
93.1 |
85.0 |
98.1 |
| |
Overall cleanliness of the
practice? |
|
94.8 |
94.2 |
96.9 |
94.1 |
94.4 |
95.0 |
92.5 |
96.2 |
| |
Overall rating of care
received during your visit? |
|
95.5 |
94.2 |
93.0 |
92.4 |
94.4 |
94.3 |
90.0 |
100.0 |
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