For Patients

​Patient Information

Thank you for choosing Maine Coast Memorial Hospital to meet your healthcare needs. Everyone has a role in making healthcare safe - physicians, nurses, administrators, technicians, and you, our patient. We want to help you understand how you can play a part in receiving the best, safest care possible. As the patient, you are the center of the healthcare team, the most valuable player, and can play an important role by being an active partner in your healthcare.

Speak up when you have questions or concerns.
  • Don't be embarrassed about asking questions, healthcare is complicated and many terms and treatments need to be explained more than once.
  • Tell someone if you think they may be making a mistake.
  • Let someone know if you feel unsafe.
  • When you are a patient in the hospital, make sure your caregiver checks your wristband and asks your name before any medication is given or any tests are done.

Educate yourself about your diagnosis and the medical tests you are having.
  • Gather information about your condition, ask for materials from your provider. If you still have questions, look things up online.  Maine Coast Memorial Hospital recommends www.CDC.gov as a great, well researched resource on a number of topics. 
  • Make sure that you understand any procedure you are having and the reason for it.
  • Ask for the results of tests or procedures, and ask questions to follow up if you need more information to understand the results.
  • Should you need to be hospitalized, be sure you receive and understand instructions for follow-up care.

Participate in all decisions about your healthcare.
  • Make sure you are comfortable with any planned treatment, and don't be afraid to seek a second opinion.
  • Ask your caregiver to explain what the treatment is expected to achieve and if there are any alternative treatments.
  • Make sure you read and understand any forms you are asked to sign.

Talking with your doctor and healthcare team.
  • Choose a provider you feel comfortable talking to and asking questions.
  • Take a trusted friend or family member with you, even to the hospital, so he or she can help you ask questions and understand the information being discussed.
  • If you are a hospital patient, discuss your care and your condition with your nurse, therapist, and doctor.
  • Make sure you understand your condition and treatment plan, and what is expected of you.
  • Completely describe your medical history and symptoms to your healthcare provider and nurse.

Educating yourself about the medications you are taking.

Tell your provider and pharmacist about the medicines you are taking including any over-the-counter medicines such as aspirin. Make sure your doctor and pharmacist are aware of any herbal supplements you are taking.