About Our Office

When you Come for Your Appointment

Bring all of your medications in their original containers, including eye medication, nonprescription medications and vitamins you are currently taking.
 
  • wear comfortable clothing
  • arrive 15-20 minutes early
  • remember Insurance Information, and bring your insurance cards with you


Referrals to Specialists

We believe that everyone should have a primary healthcare team who takes care of most of their health care needs. However, on occasion, we need to refer patients to our colleagues in areas of specialized medicine. For this reason we maintain close working relationships with specialists at Maine Coast Memorial Hospital and at other regional facilities.


Phone Calls

When calling our offices we will transfer your call to the staff person best able to provide the answer to your questions or inquiries. Health care insurance covers some, but not all, of your treatment. Most plans include co-insurance, a deductible, and other expenses which must be paid by you. If you have insurance, we will bill your insurance from our office. Please bring your insurance card with you to ensure you receive maximum benefits to which you are entitled. (Please also see the section on insurance.)


Test Results

We will contact you with your test results either by telephone or mail as soon as they return to our offices. If for any reason you have not heard from us, we encourage you to contact us for your test results.


Prescriptions

We are happy to refill prescriptions during your appointment. Should you need refills between appointments, please call your pharmacy. They will in turn call our office to confirm the medication and obtain the authorization for the refill. Please make every effort to allow a 48 hour advance notice to the pharmacist.


Hospitalization

We are part of a shared practice. If you are hospitalized one of the physicians in our group will be responsible for seeing you every day. Once released from the hospital you will continue to see your regular provider(s).


Privacy and Confidentiality

Your medical record is strictly private. Unless required by law, no information regarding your condition will be given to your employers, friends, or relatives, without your permission. For your protection we will release such information only with your written approval. RSS